Water Sports Specialist

Mô tả công việc

• Prepare activities/equipment’s for guest use and ensure set up conforms to departmental standards
• Ensure that guest expectations are met or exceeded by providing an efficient, friendly and attentive service (assistance and instruction where required).
• Has detailed knowledge of all water sports activities information and safety
• Make sure safety brief provided to every single guest use
• Introduce, guide for guest use of any Water Sport activities
• Observer guest using activities at all time and helping guest if needed
• Provide guest water, towel as standard set up
• To provide the information to our guest about our facilities, activities and Serenity Yacht cruise…
• You know the Forbes Travel Guide Standards that are applicable for restaurants & bars and you ensure that you implement them within the service processes.
• To report and treat all our guests and beach problems as soon as possible to superior.
• Attends regular Lifeguard training sessions to ensure ongoing personal development and compliance of the requirements of the National Lifeguard qualification.
• Maintains and cleans Water Sports equipment.
• To provide first aid and CPR, and/or beach rescue skill as needed
• Able to drive the rescue Boat if needed
• To ensures that any dangerous or flammable items are properly and safety stored on the beach
• Carry out specific activity programs as required.
• Handle customer complaints effectively or reports them to supervisor.
• Provide assistance with other activities or events.
• Contribute to the morale and team spirit of the resort by maintaining effective relationships with your colleagues.
• Arrive on time in full uniform in accordance with the company grooming and hygiene guidelines.
• Assist and performance additional task given by Supervisor/Assistant/Manager.

Quyền lợi

• Competitive salary / Lương cạnh tranh.
• Insurance as labor law / Bảo hiểm theo luật lao động.
• At least 14 annual leave, 2 days off per week / Ít nhất 14 ngày phép năm, 2 ngày nghỉ mỗi tuần.
• Contract 2 years included probation period / Hợp đồng 2 năm bao gồm thời gian thử việc.
• Relocation, repatriation allowance / Trợ cấp di chuyển nhận việc, hồi Hương.
• Rest and relaxation, Home leave allowance / Trợ cấp nghỉ dưỡng và thăm nhà.
• Accommodation, uniform, transportation, and meals are provided / Hỗ trợ về nhà ở, đồng phục, phương tiện đi lại và bữa ăn.
• Service charge as revenue / Phí dịch vụ theo doanh thu.
• International working environment, join courses of IHG Group / Môi trường làm việc quốc tế, được tham gia các khóa học của tập đoàn IHG
• Healthcare insurance for personal after 6 working months and for the family after 2 working years / Bảo hiểm chăm sóc sức khỏe cá nhân sau 6 tháng làm việc và cho gia đình sau 2 năm làm việc
• 24/7 accident insurance / Bảo hiểm tai nạn 24/7
• Other benefits / Quyền lợi khác

Yêu cầu ứng viên

• Qualifications: High school or above, prefer graduation from University of Physical Education and Sport. Lifeguard and first aid certificate needed
• Experience: 2 year experience working as Water field in 4 or 5 stars international hotel. Good swimming know any activities in recreational
• Language: Good communication in English